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6 Reasons Restaurant Marketing is Important in 2023

August 10, 2023

It is no secret, the restaurant industry has always been a competitive one. New chains are coming out of nowhere seemingly every month, and fast-food giants are inching their way to owning more of the market each year. In order to stay competitive and remain in business, effective restaurant marketing strategies are necessary for achieving long-term success. This article will highlight 6 reasons why marketing is so important for your restaurant in 2023


Increased Online Visibility: Navigating the Digital Landscape

In a world that is increasingly digital, effective restaurant marketing will give your one or many establishments improved visibility online. By increasing your restaurant’s online presence, you will make it easier for customers and potential customers alike to discover your restaurant & menu through search engines, social media platforms, and online directories.

Google maps restaurant near me

While each user who finds your restaurant may not visit you right away, it opens their eyes to more possibilities. When you optimize your restaurant's visibility online, you will experience multiple benefits that contribute to your restaurant's long-term success. Here are a few simple examples: 

  • You are more easily findable across platforms. 
  • If someone stumbles on your profile or restaurant, you cultivate curiosity in the market.
  • Help influence decision-making & steal potential customers away from the competition.
  • Strengthen your local appeal for customers in your vicinity. 


Attracting younger demographics (Millennials & Gen Z): A Quest for Longevity

These young demographics should be key target markets for your restaurant. Tailored promotions and marketing campaigns should be at the top of your to-do lists.

As they shape the culinary landscape for decades to come, catering to their preferences is vital. It isn't just about chasing discounts either.

Restaurant owners need to improve their messaging, branding, menu options, and overall ambiance for these demographics. Millennials and Gen Z have unique preferences. They're actively pursuing experiences that align with their values, aspirations & budget. Through a customized restaurant marketing strategy, your restaurant has the opportunity to attract more Millennials and Gen Z.


Garnering Brand Authority & Trust: Crafting a Culinary Legacy

Well-executed marketing strategies help establish a restaurant’s brand authority and credibility in the minds of consumers. Through the use of engaging content, positive and 5-star reviews, and thought leadership, your restaurant can be positioned as an “industry leader” or “expert” in a specific restaurant vertical and be renowned for that specific type of food.

Let’s use a well-known American Chinese fast-food chain like Panda Express; If Panda Express were to push a new combo meal that is very popular in China, chances are, they would be very successful at bringing it to the American market.

On the other hand, if Panda Express tried to promote Italian delicacies, it would likely fail miserably because they aren't a credible Italian restaurant in the American Market.


Expanding Beyond Local Reach: The Digital Horizon

With online ordering more prevalent than it ever was pre-covid, restaurants need to ensure that their marketing efforts extend beyond their local neighborhoods. Whether you’re a small restaurant chain with a handful of locations or a single high-end restaurant, ensuring people outside your local radius know you is essential.

Your marketing efforts do not need to be state-of-the-art - they can simply be in the form of guerilla marketing on abandoned buildings in your city, or as simple as a tailored Facebook ad campaign for people who have an interest in Italian food. These are two simple options that could help your restaurant attract non-local visitors. 

The Impact of Social Media: Baking Flavourful Stories Online

people taking pictures of their food

In today’s digital age, social media has transformed the way we communicate, interact, and make decisions; including where and what to eat!


Our favorite social platforms like Facebook (now Meta), Instagram, Snapchat, Twitter & TikTok have all evolved into important extensions of ourselves that can influence consumer behavior and have a significant impact on your restaurant.


A solid media presence will allow your restaurant to reach a wider audience, build brand recognition, showcase your restaurant’s creativity (menu), interact and engage with customers/potential customers, leverage user-generated content (UGC) such as a customer’s reviews or photos, and much more. This doesn’t mean you need to hire the next would-be influencer, but it does mean you need to think seriously about being visible on as many social media networks as possible. 


Standing Out in the Crowd: A Unique Culinary Experience

Unique rainforest restaurant for unique culinary experience

In a vertical as competitive as restaurants, being able to distinguish yourselves from your competitors is vital for sustained success. It helps people understand what sets your restaurant apart from all the others. Highlighting what sets your restaurant apart from all the others, like your specialties, menu, décor, vibe, events, and whatever else you feel you do better or differently will surely help generate more interest in your restaurant. 


The distinctiveness doesn't just captivate attention; it creates a lasting bond that strikes a chord with diners, (hopefully) making your business a preferred choice amidst a sea of endless dining options. The uniqueness you provided will delight the palate and leave a lasting impression.


Restaurant Marketing is a Must in 2023

We cannot underestimate the importance of restaurant marketing in 2023. The restaurant industry’s relentless competition demands creative strategies to remain relevant, attract more customers, and secure long-term success. In response to the ever-evolving market, restaurant owners need to adjust and capitalize on these 6 factors that highlight the importance of restaurant marketing in 2023:


  • Increased online visibility means more sales online and in-store. 
  • Attracting younger demographics helps with long-term success.
  • Generating brand authority and trust will help position your restaurant in a given niche or food type.
  • Expanding your reach beyond local helps attract more customers. 
  • Leveraging social media will help you reach a wider audience and attract new customers.
  • Leverage online channels to show customers what distinguishes your restaurant from others.


As a restaurant marketing agency, RMA has the tools and knowledge to help any quick-service or fine-dining restaurant succeed in today’s digital-first environment. Interested in learning more? Contact RMA today.

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